As you know, the health and safety of all clients, parents, families, and staff is of the utmost importance to us here at ACT. With coronavirus on everyone’s mind, we wanted to let you know what steps we are taking to ensure that our office is safe as well as the protocols ACT has implemented to address any issue that may require ACT’s Office to be closed for any period of time.
Your Needs will be met
If there is any office closure, staff are able to work remotely addressing the needs of beneficiaries with minimal delay. Our aim is to ensure that the financial needs and well-being of our beneficiaries are addressed. You will be able to email and call ACT staff through the normal avenues of email and office phone numbers.
All correspondence will be automatically forwarded to the staff’s remote location where they have full access to the materials and data needed to assist you. Staff will be able to address your needs, complete distribution requests and engage issues with minimal or no delay.
ACT remains informed by reviewing updates from the U.S. Centers for Disease Control and Prevention as well as from the Pennsylvania Department of Health. We recognize that there are many different unverified sources of information about coronavirus online and on social media; however, these sources are sometimes not based on science and may be unintentionally alarming. For the most accurate and up-to-date information, we are relying on only official sources and local health officials.
We recommend that you and your family go directly to the Center for Disease Control and Prevention for the most accurate and current information. Their site has detailed information on how each of us can work to limit the spread of this virus as well as what steps we all should take in case illness is detected.
CDC website: https://www.cdc.gov/
In effort to minimize potential coronavirus contact or spread, we urge beneficiaries and their families to continue to call or email ACT staff as opposed to visiting the office. Our offices will be implementing an intensified disinfecting schedule in order to prevent the spread of this virus.
Currently, ACT is running on our normal schedules and plans are in place to continue regardless of any type of public building closure. We urge you to maintain safe and healthy habits as prescribed by the CDC.
As always if you have any questions please contacts us here at ACT.