A request may be denied because additional information or documentation is needed. If this is the case, the request can be submitted again with the proper documentation.  A request may also be denied because the request exceeds the balance available in the Trust, because the request is not permissible under the terms of the Trust, because the request primarily benefits a person other than the Beneficiary, or because the request is inappropriate in light of the amount available for distribution and the beneficiary’s needs.  The Beneficiary has the right to receive an explanation from ACT as to why a request has been denied.